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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Direct Debits, Fixed vs Variable
Contracts with utility companies almost invariably require us to to pay by Direct Debit (DD). Almost without exception, they push fixed monthly payments at us by plugging the benefit of avoiding difficulties with large winter bills. However, they invariably suggest higher monthly payments than are necessary and as a…
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Smart meter connections
Our supplier has been unable to connect to our new smart meter, as the meter cannot get a mobile phone signal. I am sure we aren't the only rural energy customers who live in an area with poor mobile phone signal. We read about plans for a secure, dedicated network for smart meters which will not rely on mobile phone…
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EDF Smart Meter installation (lack of) appointments
I'm with EDF (dual-fuel) and have been for a few years now. I still have 'dumb' meters. I'm in no particular rush to get a smart meter, but every month when I submit my meter readings out of curiosity I take a quick look (by clicking/tapping on 'Book an installation') to see if there are any available slots for a smart…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Using Scottish Power EV Tariff
I would encourage anyone using the Scottish Power's EV Tariff to check their electricity bill carefully. Three times in a row my bill has had adding up errors in it, the mistake being in their favour! Having tried to get them to fix the problem twice, I have switched to Octopus and received a final bill from Scottish Power…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Octopus Go Intelligent Tariff - recent changes
Can anyone understand the recent changes? I've watched several YouTube videos and they all have a different interpretation of the new and highly complicated rules. It's very hard to make heads or tails. To make matters worse, a friend who's already with Octopus (I'm still considering, having now bought an EV) told me about…
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Warm Home Discount Costs To Be Shifted From SC To U/R
https://x.com/MartinSLewis/status/2021933533611122779
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Back billing - but in credit so Energy Ombudsman found in favour of supplier
Can anyone help with this please? We had a bill shock in September 2025 when our energy supplier sent us our statement and had taken an extra £400 for energy used in March 2023 that they had not charged us for through their own error. (We had provided meter readings). Over the years we had maintained the suggested direct…
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Government Price reduction in April
I am in the process of switching energy supplier from Octopus to British gas under the MSE collective. In your weekly emails, you are saying that both suppliers will reduce their tariffs accordingly in April. I have contacted both companies and they both said they will NOT be reducing their tariffs as they are fixed. What…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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MSE Cheap energy club -British Gas Collective Feb27 problems
I have tried to transfer to this tariff and have been refused. I am an existing customer in credit. The MPAN/MPRN numbers are correct. I have done online chat with British Gas 3 times and have been told My area cannot have this tariff it is not available until the end of the month This tariff is gas only and I am a dual…
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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E7 Contactor Installation
I am on an E7 contract with Octopus with new storage heaters. When the electrician fitted the new heaters, he removed the 3 phase contactor and put everything on 24hr to avoid having to fit new 24hr feeds on the same phase as the heaters. Charging period is currently controlled at the heater level which works fine, but…
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EDF Fixed Tariffs 2026
Early Exit fees of £50 per fuel apply unless stated otherwise On offer currently is: Simply Fixed Feb27v6 Simply Fixed 2Yr Feb28v2 Note that the 2yr tariffs are always more expensive than the usual 12(ish) month tariffs Both tariffs have fixed end dates, rather than fixed durations Neither are particularly attractive atm,…
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Switching from BG Spring Community Saver to Big Brit Gas Big Switch
Should I switch from a Spring community Saver with British Gas that ends in April 26 ( formed through a Leicester Council bid ) to the new tarrif since it looks like i will be paying more !! Elec unit =22.86 standing charge 46.03 Gas unit = 5.79 and s/ charge is 21.76 I am not sure what it will flip back to ? I have not…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Anyone used Rointe heaters?
We've currently got storage heaters as we don't have gas but they are proving to be very expensive to use. A friend has suggested these as a replacement and their sales blurb seems quite convincing but cannot find any real world reviews anywhere Any advice would be appreciated as we're freezing our bits of!!!
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Accessing my smart meter data?
Previously I had a zigbee hall sensor taped to the front of my gas meter and it detected the magnet on the first unit as it turned, I was able to capture this data and put it into graphs etc. With my new smart meters I obviously cannot do this, can I get access to my half-hourly usage data somehow?
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